Credit Controller

HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes.

Working with over 240,000 patients across numerous different therapy areas, our dedicated team offer support to patirents with rare and orphan diseases right through to more common conditions. Our aim is to make patients’ lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet.

We are looking for a Credit Controller based in Swadlincote.

Main Responsibilities

• Take a proactive role in managing and collecting debt owed to the company.
• Ensure customers adhere to their payment terms and elevate any problem accounts.
• Ensure overdue debt is kept within targets set.
• Deal with any customer invoice queries promptly.
• Produce and issue monthly statements to customers.
• Allocate cash receipts to the receivable ledger daily.
• Review credit applications and run credit check reports.
• Set up credit terms for customers.
• Build strong relationships with customers to improve speed of receiving payments.
• Build good relationships with internal stakeholders.
• To comply with data protection and confidentiality regulations and procedures to ensure that patient data, other personal data and commercial information is only processed as authorised and sent only to authorised recipients.

What experience and skills are we looking for?

• Minimum 2 years’ experience in Credit Control.
• Experience with interacting with customers via phone/email/video.
• Thorough working knowledge of MS Word and Excel.

Qualifications

• GCSE or equivalent pass in Maths and English Language.
• High level of IT competence and ability to work confidently across the full Microsoft Office suite of applications and in other cloud based third party applications.

What we offer

• Competitive salary structure
• 25 days holiday + bank holiday
• Pension Scheme
• Ongoing training and development
• Employee Assistant Programme including 24/7 hour access to remote GP appointments.
• Refer a friend scheme
• Uniform provided
• Kit bags for all Homecare Nurses
• Perks and benefits via Perkbox
• Long service awards

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