Field Services Engineer

We are currently looking for a Field Service Engineer to join our UK Service Department covering the Cambridge area.

MUST BE BASED IN THE CB POSTCODE AREA

• Comprehensive induction and training
• Investors in People accredited employer
• Healthcare and pension schemes
• Company events
• Travelling on a daily basis to our customer homes to service and repair Acorn Stairlifts.
• Diagnosing, and providing hands on troubleshooting, service, and repairs to existing Stairlifts within the field.
• Meeting all target and deadlines in a professional and timely manner.
• Provide high levels of customer service – ensure satisfaction and implement any necessary corrective actions, with the assistance of management.
• Carrying out the product update and safety checks in a safe manner.
• To communicate effectively with external customers, and provide customer feedback.

What do we offer?

• Full training provided
• Company van
• Paid from leaving home time until your come back home time

The successful candidate will have:

• A full, clean UK driving licence is essential
• Must be honest, reliable, and have the ability to communicate on different levels
• A Criminal Records Bureau check will be carried out on the successful candidate

Must be able to display the Acorn Values

OUR VALUES

• Quality of the products we make and sell and the service we provide
• Unity Working together as one team
• Integrity Acting responsibly and honestly to deliver on our promises
• Caring About our customers, each other and the wider community
• Ambition Taking Pride in all we do and striving to improve

We Recognise Your Efforts

• Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.
• Recommend a Friend: Earn up to £100 if your referral joins Acorn.

#J-18808-Ljbffr…