Lead Business Analyst – Water E2E
Location: West Yorkshire (Hybrid Working – 1‑2 days in office per week, initially Bradford, moving to Leeds Valley Park in summer 2026)
Work type: Permanent, 37 hours per week, Monday – Friday
Benefits
- Competitive salary (£50,622 – £63,277, depending on experience)
- Annual incentive‑related bonus (up to £1,000)
- Attractive pension scheme (up to 12% company contribution)
- Development opportunities aligned with the Lead Business Analyst – Water progression plan
- 25 days annual leave plus bank holidays, plus 2 additional wellness days
- Life assurance cover of 4 times pensionable salary
- Health cash plan, critical illness insurance, dental insurance, partner cover, and retail savings scheme
- Online GP service, cycle‑to‑work scheme, gym membership discounts
What we do
Yorkshire Water delivers essential water and wastewater services to over 5.4 million residents and visitors in the region, while protecting communities, the environment and planning for the future. The IT function is key to meeting evolving customer and regulator expectations, and we are investing heavily in technology such as SAP, CRM, GIS and other integrated systems.
Where you fit in
As our Lead Business Analyst – Water, you will:
- Lead scoping, requirements gathering and prioritisation for high‑impact strategic initiatives.
- Lead and develop a team of up to 10 Business Analysts, providing clear support and guidance.
- Translate requirements into actionable specifications for IT and operational solutions.
- Influence senior leadership to embrace process and organisational transformation.
- Build deep expertise in business processes and operating models to identify sustainable improvement opportunities.
- Secure stakeholder and customer sign‑off for change and IT‑related requirements.
- Demonstrate strong commercial awareness and strategic thinking.
- Collaborate with stakeholders to develop and deliver implementation plans across systems, processes and behaviours.
- Apply the most effective business analysis tools, techniques and methodologies (including predictive and agile approaches).
- Define and maintain organisational standards for requirements management.
- Use industry‑recognised techniques to elicit business needs and resolve conflicting requirements.
- Ensure IT solutions deliver maximum value and align with business goals.
- Champion innovation and communicate the value of IT across the organisation.
- Contribute to IT contingency and security planning in line with business continuity.
- Maintain strong relationships with external partners to influence strategic roadmaps and ensure value for money.
- Uphold professional standards and corporate values, continuously improving technical solutions.
- Drive governance and secure business commitment through formal requirements sign‑off.
- Define service‑level agreement specifications where appropriate.
- Provide post‑implementation support to realise and sustain benefits.
- Maintain high standards of knowledge and capability within the Business Analysis Centre of Excellence.
- Lead and inspire the Business Analysis Community of Practice.
What skills & qualifications you will need
- Build and maintain influential relationships with internal and external stakeholders, including senior management, suppliers and partners.
- Demonstrate a curious and questioning mindset, always seeking deeper understanding.
- Show a strong commitment to learning, personal growth and continuous improvement.
- Communicate effectively with excellent interpersonal, written and verbal skills.
- Be highly motivated and self‑sufficient, with a clear sense of purpose and proactive ownership.
- Capable of independently managing issues and projects on behalf of the leadership team.
- Make decisions that contribute to organisational goals and impact financial performance.
- Influence others effectively to drive activity completion and outcomes.
- Possess strong organisational and personal time‑management skills.
- Have experience delivering Enterprise Resource Planning (ERP) programmes.
- Have experience leading change initiatives across SAP, CRM and/or GIS programmes.
- Embod the customer‑first mindset, consistently delivering high‑quality service.
- Apply advanced problem‑solving skills to identify root causes and recurring patterns.
Flexibility
We support flexible working patterns and job‑share options where possible to help you balance work and life.
Equal Opportunities
Kelda Group values equality, diversity and inclusion. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone.
Closing Date
The closing date for this role is the 2nd of June 2026.
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