About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty reflects our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we are powered by a team of over 2,500 people who work together, lead by example, and think BIG.
Why be a Regulatory Officer at THG Beauty?
The Regulatory and Compliance team’s primary focus is to uphold product formulation, labelling and website compliance for all THG Beauty brands globally, ensuring we stay agile to emerging cosmetic regulations. As a Regulatory Officer you will:
- Work closely with NPD teams on new formulations to ensure compliance in key territories (EU, USA, Asia, ASEAN, Australia, MENA).
- Develop and communicate tailored regulatory strategies for product launches in both existing and emerging markets.
- Maintain an up‑to‑date database of acceptable ingredients and usage levels across regions and provide input to NPD teams on ingredient acceptability.
- Review labelling and marketing materials to confirm they meet regional regulatory requirements.
- Provide guidance on cosmetic claims, ensuring proper wording on product labels and websites, and deliver training to relevant teams.
- Regularly review company websites to ensure content aligns with country‑specific regulatory standards.
- Ensure the availability and accuracy of all product information for SKUs, including PIFs, Certificates of Analysis, RM Data and Test Reports.
- Assist with market entry and expansion efforts by compiling registration dossiers and maintaining relationships with a network of agents.
- Track and collaborate with Customer Services to investigate and escalate consumer complaints as necessary.
- Liaise with external bodies, including regulatory authorities, certification bodies and third‑party consultants, to facilitate compliance and product approvals.
- Proactively identify potential regulatory/compliance issues and work with senior team members to reduce or eradicate their impact.
- Keep up to date with evolving regulations and standards in key territories and communicate changes to relevant teams.
- Maintain a comprehensive suite of applicable regulations and guidance.
What skills and experience do I need for this role?
- Honours degree in Cosmetic Science or a relevant life science such as chemistry, biochemistry or biology.
- Strong understanding of regulatory frameworks for cosmetics, including labelling, advertising and retail standards for skincare, haircare, body care and colour cosmetics.
- Familiarity with the New Product Development process, including formulation evaluation and lifecycle compliance.
- Knowledge of international product registration processes (desirable but not essential).
- Excellent attention to detail, communication and time‑management skills.
- Proficiency in IT tools such as email, Excel and Word.
- Experience with formulation management systems (e.g. Coptis) is desirable but not essential.
- Ability to manage multiple projects and timelines effectively.
What’s in it for me?
Career Development
- Access bespoke development programmes designed by our in‑house L&D team.
- Continued upskilling through a programme delivered with an industry‑leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave, buy‑back up to 3 days each year, and 2 days volunteer leave after 12 months.
Wellbeing Support
- Access face‑to‑face and virtual appointments with an in‑house GP.
- Access our 24/7 Employee Assistance Programme (EAP) provided by Bupa.
- On‑site gym and physio facilities.
Other Perks
- Save up to 12% on personal tech through a salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our office.
- Up to 50% staff discount on THG brands.
- On‑site staff shop.
- Referral bonus up to £1,000 upon successful probation of a referred candidate.
- Anniversary gifts at 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
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