Overview
Store to Home Administrator – Full Time (36.75 hours per week), 3‑Month Fixed Term Contract. Shifts available Monday‑Sunday 6:00am‑8:00pm. UK Notional hourly rate £13.10 per hour. B&Q Edinburgh.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.
What’s the job?
You’ll create a brilliant experience for every local customer who orders our products online. Working within our Store to Home delivery hub, you’ll collaborate with your hub team to process online orders, manage stock, maintain an accurate database of products and delivery schedules – and support colleagues across your store to answer customer queries. In short, you’ll ensure our online customer experience and delivery service is the best it can be.
What We Need
A brilliant organiser, problem solver and communicator. You’ll work closely with colleagues and most importantly, our customers. You’re great at working with numbers and spreadsheets to maintain data accuracy, and even better at working with people. You’ll be happy to expand your skills by using new technology and learning new ways of working, and you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
We are committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Benefits include a competitive salary, award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and generous breaks to keep you refreshed.
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