Retail Assistant Manager
£26,046 – £30,431 per annum plus benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Full time 37.5 hours per week
Location: Glasgow Byres Road Shop
Closing date: 31st May 2026 23:55
Internal title for this role: Assistant Shop Manager
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards and layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through and stock processing.
- Creating relationships with the local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for the store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputizing for the shop manager in their absence.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- A working knowledge of what makes great customer service.
- Experience working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility; retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we also respect employees’ lives outside of work.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and more.
Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Equal Opportunities
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and while at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health and safety and safeguarding risks.
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