HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes.
Working with over 240,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients’ lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet.
We are looking for a Quality Management Systems Administrator to join our busy quality team!
If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients’ everyday lives, then this is the opportunity for you!
Responsibilities
To contribute to the growth and success of the Company through providing administrative support to the Quality function of the business. This role is responsible for organising and reporting on the information in the Quality Management System.
- Organize, track and maintain information concerning the various aspects of the Quality Management System (QMS)
- Coordination and follow up of policies, procedures, records and other documentation associated with the governing standards for HealthNet Homecare
- Data input in order to create QMS records
- Inputting of Incidents, Deviations and Complaints into the QMS
- Monitor and report on Deviations and their resulting Corrective and Preventive actions
- Monitor, report and provide reminders to members of the business on outstanding actions in the QMS
- Participate in the audit program for HealthNet Homecare, including but not limited to self-inspection, Quality Checks and Supplier audits when necessary.
- Support during audits and inspections of HealthNet Homecare where QMS interrogation is required
- Monitoring and reporting on the pest control programme
- Monitoring and reporting on temperature records
- Responsible for controlling internal and some external documents
- Champion organizational goals and values, and continual improvement of the existing processes, software and systems in place
- Support Quality or other HealthNet departments in various projects as assigned
What experience and skills are we looking for?
- A qualification or certificate in a quality related discipline or would consider experience of working in document control, audit or GDP environment
- Excellent written and verbal communication skill
- Ability to prioritise time efficiently, excellent problem solving skills, adaptability to change with conditions and circumstances is essential in successfully performing this job
- Capable of working independently and willing to take initiative when discrepancies are found in the system
- Good computer skills, including MS Office suite and ability to learn new programs
- A good working knowledge of quality requirements and management systems and/or GDP
Qualifications
- GCSES A-C / 9-4 in core subjects English and Maths
- A Personal Skills & Qualities:
- High attention to detail
- Strong written and verbal skills
- Professional
- Confident to elevate issues to various levels of the business
- Pride in performance
- Reliability / dependability
- Positive responses to change
What we offer:
- Competitive salary structure
- 25 days holiday + bank holiday
- Pension Scheme
- Ongoing training and development
- Employee Assistant Programme including 24/7 hour access to remote GP appointments.
- Refer a friend scheme
- Uniform provided
- Kit bags for all Homecare Nurses
- Perks and benefits via Perkbox
- Long service awards.
If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.
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