Senior Data Strategist

Job Description

At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. We are committed to delivering exceptional solutions that align with our clients’ customer engagement objectives, driving measurable impact and fostering long-term relationships. As we continue to grow, we are seeking a highly motivated and experienced Senior Data Strategist to support our Data Strategy Director with the delivery of CRM strategies on behalf of our clients, with a particular focus on how they can leverage data to deliver against their KPIs and generate ROI.

Location

UK (Bristol area)

Job Requirements

• Knowledge and demonstrable experience of working on CRM principles and channels
• Demonstrable experience using data‑driven insight and behavioural economics on customer behaviours to enable development of strategies
• Working understanding of Performance Marketing and data‑driven CRM’s role within that
• Ability to leverage tools like Tableau and Adobe Analytics at a good standard to help identify optimisation opportunities
• Confidence using Microsoft Office or Google equivalents, in particular Excel
• Be ambitious within your role – recognise, communicate, and act on opportunities to benefit the agency, our colleagues, clients and partners

Job Responsibilities

• Deliver and orchestrate CRM strategy for clients with a focus on leveraging data to measure and generate ROI, and deliver against their KPIs
• Deliver communications plans across complex or major projects, ensuring they are optimised against client strategies, with a focus on leveraging data and technology to deliver more effective customer journeys
• Write or input into data project briefs to ensure they are optimised against client strategy and provide clear data and/or technical requirements to specialist teams
• Support the application and expansion of analytical thinking in all CRM strategy and execution for clients – demonstrate clear, practical knowledge of analytical approaches with the ability to translate the complex into simplified explanations
• Support the development and execution of data storytelling in the agency – craft these stories in tools such as PowerPoint to deliver simple but compelling and visually appealing decks for Senior Manager level clients
• Support the application and improvement of performance measures used to determine success against client KPIs
• Leveraging tools like Tableau and Adobe Analytics and helping to identify optimisation opportunities
• Owning and maintaining excellent client‑agency relationships with stakeholders up to senior management level
• Support and input into conversations with 3rd party contacts to further leverage data against client KPIs, e.g., Braze & other agencies
• Present to both senior internal stakeholders and senior client stakeholders to a high level with presentations that tell a story using strategy, data and insight
• Lead strategic output of a project team and support, where possible, the professional development of junior team members, providing effective mentoring and guidance

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