Customer Insight & Feedback Specialist

Gateshead Council is seeking a dedicated individual to join their Customer Feedback and Insights Team, focusing on enhancing customer experiences while handling feedback and complaints. The role requires effective IT skills, excellent communication, and knowledge of relevant complaint handling procedures. With opportunities for professional development and a commitment to employee wellbeing, this role is pivotal in shaping customer satisfaction and service delivery. Enjoy flexible working hours and career growth in a supportive environment.#J-18808-Ljbffr…