Store Advisor Full Time – Canary Wharf

What’s Horace?

Founded in 2016, Horace has transformed the market, doing things differently: more digital, more retail, faster, more open. In short, different from anything else out there. Horace is a leader in France, #1 in men’s facials, and is expanding in the UK and USA.

Store Manager

Horace is looking for a Store Manager for our Covent Garden store! We are also looking for a Store Advisor full time for our second boutique in London at Canary Wharf. We’re looking for a quick thinker who can find solutions to create a unique experience. You’ll manage everything from advice to stock and administration to create the best possible experience.

Responsibilities

• Maintain store cleanliness and be well‑stocked; share maintenance needs with the office team; manage supplies.
• Keep stock organized and in impeccable condition; manage inventory for sales and stock areas; coordinate supplies with the office team.
• Participate in monitoring business activity in line with KPIs (sales, sales index, average basket, conversion rate).
• Welcome customers and act as first point of contact; create a special atmosphere and engage; share the Horace story and act as a brand expert; share product knowledge and personal experience; help customers choose the right products; guide customers through the space and anticipate their needs.

Qualifications & Skills

• At least two years of experience in a boutique in any sector; experience in the cosmetics sector is a plus.
• Passionate about creating an unforgettable customer experience and attention to detail.
• Can step back and find solutions, especially regarding the customer experience.
• Flexible with hours, evenings, and weekends.

Interview Process

• Screening with Head of Talent Acquisition to get to know you and understand your career plan.
• Interview with Store Manager to discuss the position and answer questions.

The hourly rate for this role starts from £15.00 per hour, depending on experience.

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