On Site Contract Manager

Job Details

Salary: £35,000 – £38,000 + £4,000 Annual Commission Scheme + Company Car.

Hours: 40 hours per week (08:30 – 17:30 core hours).

Location: Multi-site operational environment (onsite).

Contract: Permanent.

Overview

Our client, a leading national provider of workforce and recruitment solutions, is looking to appoint an ambitious and driven on‑site Contract Manager to oversee a high‑profile, multi‑site operation. This is an excellent opportunity for an experienced leader who enjoys managing complex operations, developing high‑performing teams, and delivering exceptional service within a fast‑paced, high‑volume environment.

This role offers genuine scope to make an impact beyond day‑to‑day operations – shaping performance, driving continuous improvement, and building strong partnerships with key stakeholders.

Key Responsibilities

• Leadership & Team Management
• Provide strong, visible leadership across multiple operational sites.
• Manage, coach, and develop a team to achieve high levels of performance and engagement.
• Set clear objectives, monitor progress, and support professional development.
• Foster a positive, inclusive, and high‑performing team culture.
• Lead by example, promoting accountability, resilience, and collaboration.
• Operational & Service Delivery Management
• Take ownership of day‑to‑day operational performance across your cluster.
• Ensure workforce levels meet forecasted demand and service requirements.
• Manage resource planning, scheduling, and contingency planning.
• Drive service delivery standards to consistently meet and exceed KPIs and SLAs.
• Act as the escalation point for operational challenges and service issues.
• Ensure continuity of service during peak periods and operational pressures.
• Performance & Continuous Improvement
• Analyse operational data and management information to identify trends and opportunities.
• Drive efficiency improvements and process enhancements.
• Support business growth through proactive planning and service optimisation.
• Contribute to strategic planning and operational development.
• Deliver against financial targets, productivity measures, and performance indicators.

What Makes This Role Attractive

• This is not simply a supervisory role; it is a hands‑on leadership position with genuine responsibility and influence.
• You will be trusted to manage a complex, high‑volume operation while developing your team and driving measurable performance improvements.
• The role offers strong visibility, autonomy, and the opportunity to build leadership capability within a nationally recognised organisation delivering essential workforce solutions.

Ideal Candidate

• Leading teams in fast‑paced operational environments.
• Managing multiple sites or functions.
• Taking ownership of performance and service delivery.
• Driving change and continuous improvement.
• Working closely with senior stakeholders.
• Making decisions and solving problems in real time.

About You

• Experience in one or more of the following environments:
  • Recruitment or workforce management.
  • Logistics or distribution.
  • Operations or service delivery.
  • Manufacturing or industrial settings.
  • High‑volume staffing environments.
  • Multi‑site operational management.

Essential Skills & Experience

• Proven experience managing teams within a fast‑paced operational environment.
• Experience overseeing multi‑site or high‑volume operations.
• Strong leadership and people management capability.
• Excellent stakeholder and relationship management skills.
• Strong organisational and planning skills.
• Commercial awareness and performance focus.
• Ability to manage competing priorities and operational pressures.
• Sound understanding of compliance, governance, and operational standards.
• Confident decision‑maker with strong problem‑solving ability.
• Resilient, adaptable, and results‑driven approach.

Why Join This Organisation

• Opportunity to lead a significant multi‑site operation.
• Visible leadership role with real responsibility and autonomy.
• Clear opportunity to develop and progress your management career.
• Supportive leadership structure and established operational framework.
• Competitive salary and commission structure.
• Company car provided.
• Stable, long‑term contract environment.
• Exposure to a large‑scale operational setting.

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