People Operations Specialist – Fully Remote

Position

HR Operations Expert (Hourly Contractor)

Compensation

• $55–$80/hour

Location

• Remote

Responsibilities

• Build long‑horizon people‑ops tasks with deterministic rubrics to grade agent performance against verifiable ground truth.
• Develop scenarios for employee inquiries with documented correct answers and benefits questions aligned with plan documents.
• Construct lifecycle events scenarios, including onboarding/offboarding checklists and leave decisions with FMLA/ADA determinations.
• Design HRIS work scenarios with data updates and benefits enrollment based on rule‑based eligibility outcomes.
• Ensure scenarios are challenging and require long sessions of focus.

Qualifications

• Must–Have:
  • 3+ years in HR operations or people operations.
  • Expertise in HRIS (e.g., Workday, Rippling, BambooHR, Gusto, Justworks), leave administration (FMLA, ADA), benefits administration, or FLSA classification.
  • Comfortable with HR artifacts: policy responses, offer letters, change forms, leave decisions.
  • Clear written communication; articulate reasoning step by step and encode into deterministic rubrics.
• Preferred:
  • SHRM‑CP / PHR certification.

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