Auto Service Advisor – Customer Experience & Sales

Thurlow Nunn in Norwich seeks a dedicated Customer Advisor responsible for managing inbound and outbound customer service calls. Your role will focus on booking MOTs, services, and follow-ups, while ensuring customer satisfaction and accurate record-keeping.

The ideal candidate will deliver exceptional customer service and embody the company’s family values of Professionalism, Trust, Respect, Caring, and Togetherness.

This position offers a competitive benefits package including 31 days annual leave, a pension scheme, and employee discounts.

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