We are recruiting for multiple Customer Service / Complaints Handlers for a leading global financial services organisation in Redhill. This is a fast-paced, regulated environment where you’ll manage customer complaints from receipt through to resolution, ensuring fair, accurate, and compliant outcomes.
Customer Service / Complaints Handlers
Location: RedhillPay: £15.66 per hourSchedule: Mon-Fri, 9am-5pmType: Temporary (up to 6 months)Start Date: TBC
Key Responsibilities
- Handling customer complaints via phone and written communication.
- Investigating issues and identifying resolutions.
- Writing clear, professional responses.
- Liaising with internal teams and third parties.
- Maintaining accurate case records and meeting service standards.
Qualifications
- Previous customer service or complaints experience.
- Strong communication and problem-solving skills.
- Ability to manage high workloads in a busy environment.
- Organised, proactive and detail-focused approach.
Initial office-based training, followed by hybrid working. Excellent opportunity to gain experience within a well-established global business.
LN18797
Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship).
YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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