Training & Implementation Project Manager

This role is focused on leading the successful implementation of the Pinewood Automotive Intelligence Platform across dealerships in the UK and internationally. As a Training and Implementation Project Manager, you’ll take ownership of end-to-end delivery, from initial discovery and planning through to go-live and follow-up support. You’ll work closely with customers, guiding them through the implementation process while ensuring projects are delivered on time, to a high standard, and with clear commercial impact. This role suits someone who combines strong project management capability with excellent communication skills and a passion for working directly with customers in a fast-paced, delivery-focused environment.

Key Responsibilities

• Lead and manage full lifecycle implementations of the Pinewood platform across dealership customers
• Facilitate initial project meetings to understand customer requirements and define implementation scope
• Develop and maintain detailed implementation plans, including timelines and resource allocation
• Manage project risks and ensure issues are identified and resolved proactively
• Deliver regular progress updates to stakeholders, including customers and internal leadership
• Conduct on-site consultancy visits, including set-up, live week support, and follow-up sessions
• Support and deliver training sessions to ensure effective system adoption
• Ensure all project documentation and internal systems are kept accurate and up to date
• Collaborate with internal teams to ensure consistent, high-quality delivery aligned to Pinewood standards
• Lead and support team members, including conducting 1-2-1s, setting objectives, and driving performance
• Represent Pinewood professionally to customers, promoting company values and best practices
• Stay up to date with automotive industry trends and evolving customer needs

Requirements

• Strong project management experience, ideally within software implementation or consultancy environments
• Excellent communication and presentation skills, with the ability to engage a wide range of stakeholders
• Experience working within the motor trade or automotive technology sector
• Ability to manage multiple projects and priorities effectively
• Strong organisational skills with a methodical and detail-oriented approach
• Confident, self-motivated, and able to lead by example
• Experience mentoring or managing team members is advantageous
• Familiarity with Microsoft Office tools and general IT systems
• Prince2 or equivalent project management qualification is desirable
• Full UK driving licence and willingness to travel extensively (UK and internationally)

Benefits

• Competitive salary based on experience
• Company car
• Bonus scheme
• Share scheme
• Hybrid working
• 25 days holiday plus all UK bank holidays
• 4x life assurance
• Enhanced family-friendly leave – 5 months’ full pay for maternity or adoption, plus 2 weeks’ fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
• Employee Assistance Programme (EAP) – free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
• Ongoing training & professional development
• Cycle to Work scheme – save up to 40% on bikes and accessories through salary sacrifice
• Eyecare vouchers – free eye test and contribution towards prescription glasses
• Regular social events
• Employee recognition and awards

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