Moves & Changes Lead – EMEA

Job Description We are looking for an experienced, client-facing professional who can engage confidently with senior stakeholders, manage subcontractors and commercial processes, and ensure high standards of quality, safety and colleague experience throughout all MAC activities. Travel is required as part of this role. Key Responsibilities Provide day-to-day management of all moves, changes, relocations and restacks across London and EMEA sites Act as the primary point of ownership for MAC delivery, coordinating stakeholders, subcontractors and suppliers Manage client engagement, cost control, quality assurance and commercial performance Maintain accurate documentation, trackers, programmes and version control for all MAC activities Liaise with CAD engineers to ensure drawings are approved, issued and updated post-move Ensure occupancy drawings and data are maintained within the Occupancy Management system Produce programmes for large-scale moves and provide regular reporting against MAC KPIs Build and maintain strong relationships with senior and multi-level client stakeholders Ensure all Health & Safety documentation, risk registers and compliance requirements are in place Professional and Personal Competencies/Qualifications Proven experience in client-facing moves and changes within corporate office environments Experience delivering MAC services across EMEA regions Understanding of regional legislation and regulatory requirements across EMEA Strong knowledge of the MAC arena, including interior fit-out, small works, CAD and space planning Excellent IT skills, including Microsoft Excel, Word, PowerPoint and Microsoft Project Essential experience using Occupancy Management systems The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,  #aplacetobeyou,  #facilitiesmanagement  ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….