Care Quality Commission, Director of Strategy and Engagement
- Contract: Permanent
- Salary: £95,000 – £113,625
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. An arm’s‑length body of the Department of Health and Social Care, it oversees services spanning hospitals, primary and community care, mental health, adult social care and regulated activities under the Mental Health Act. Building on a period of reflection and renewal, the organisation is now firmly focused on restoring confidence in regulation, strengthening professional judgement and ensuring the public has timely, accurate insight into the quality of care. With a renewed emphasis on sector expertise, digital effectiveness and transparency, the CQC is reshaping how it delivers its purpose and how it is heard across the system.
Against this backdrop, the CQC is seeking to appoint a Director of Strategy and Engagement. Reporting directly to the Chief Executive, this role carries responsibility for leading the development of the organisation’s long‑term strategy, and for shaping how that strategy is communicated, understood and trusted. The Director will oversee external and internal communications, strategic planning, campaigning, public affairs and stakeholder engagement, ensuring the CQC’s voice is clear, credible and influential. Working closely with the Chief Inspectors and Executive colleagues, the postholder will support national policy influence, guide high‑impact communications and help rebuild confidence with providers, partners and the public. It is a role at the heart of organisational leadership, where judgement, timing and tone matter as much as direction.
We are looking for an experienced leader with deep expertise in external affairs, communications and engagement, alongside the confidence to act as a senior spokesperson and trusted adviser at Board and Ministerial level. Politically astute and evidence‑led, they will be comfortable navigating ambiguity, leading dispersed multidisciplinary teams and integrating public and stakeholder insight into strategic decision‑making. Above all, they will combine intellectual rigour with personal integrity, modelling inclusive, values‑driven leadership and a clear commitment to public service.
We are committed to building a diverse and inclusive leadership and welcome applications from candidates who bring different perspectives, experiences and backgrounds.
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