Head of Digital Transformation & AVT Programs

Overview

The purpose of the SWL APC is to collaborate between the four SWL acute Trusts to drive out unwarranted variation (clinical, operational and fiscal) and thus, improve quality of care, simplify processes, and deliver financial efficiencies to support Trusts’ sustainability.

Role

The four acute hospital Trusts in South West London are working together on a range of collaborative programmes across clinical and corporate support functions. The aim is to improve clinical outcomes, productivity, and value for money by working together on areas where we can achieve more as a team.

Trusts

• Croydon Health Services NHS Trust
• Epsom and St Helier University Hospitals NHS Trust
• Kingston Hospital NHS Foundation Trust
• St George’s University Hospitals NHS Foundation Trust

Person Specification

Experience

• Essential: Proven track record of digital, service improvement and/or operational management with responsibility for the full range of operational and clinical services.
• Desirable: Previous role in service improvement or operational experience above service manager level.

Education / Qualification / Training

• Essential: Recognised professional project management qualification e.g., Managing Successful Programs (MSP) and/or PRINCE2 or equivalent work‑based experience.
• Desirable: Qualification in service improvement methodologies e.g. Lean, Six Sigma.

Knowledge and Skills

• Essential: Excellent technical and organisational skills with ability to manage complex workloads and multi‑task in complex and sensitive environments.
• Desirable: Excellent communication and interpersonal skills, high level of persuasion, influencing and negotiation skills for dealing with highly technical information across organisational boundaries.

Personal Attributes / Qualities

• Essential: High level of analytical and problem‑solving skills; ability to analyse highly technical and sensitive data and make timely judgments.
• Desirable: Willing to engage with and learn from peers to support continuous improvement within the PMO team and across the trust.

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