Network Provisioning Manager

Network Provisioning Manager

Certain Advantage is hiring for a Network Provisioning Manager based in Milton Keynes.

This role is on a permanent basis and is hybrid, with 1 day per week in the Milton Keynes office.

We’re working with a globally recognised telecommunications and technology business delivering network and connectivity solutions across international markets.

The Role

• Managing the end-to-end implementation of telecoms access service orders across the UK & Ireland
• Coordinating delivery activities for services including local loop, internet access and hardware provisioning
• Maintaining proactive communication and delivery updates with internal and external stakeholders throughout the order lifecycle
• Tracking supplier deliverables against KPIs and updating internal ordering and tracking systems accurately
• Ensuring customer delivery milestones are achieved while minimising provisioning delays
• Collaborating closely with Procurement, Provisioning, Project Management and engineering teams to ensure seamless delivery

The Individual

• Proven experience within UK telecoms provisioning or order management environments
• Strong stakeholder and escalation management capabilities
• Excellent coordination, scheduling and time management skills
• Knowledge of telecoms technologies such as IP VPN, MPLS, SD-WAN, WLAN, MLAN, VoIP and security products
• Strong customer focus with a commitment to service excellence
• Experience using provisioning, tracking and reporting tools
• A proactive and highly self‑motivated approach to delivery management
• Good understanding of ITIL processes

The Benefits

• Flexible Working
• Private Health Cover
• Private Dental Cover
• Vision Cover
• Life Insurance + Critical Illness Insurance
• Double Matching Pension Scheme
• Paid Time Off
• Enhanced Maternity/Paternity/Adoption Leave
• Employee Assistance Programmes
• Cycle to Work Scheme
• Recognition & Reward Programmes
• Wellness Packages
• Flexible Benefits Platform
• Training + Development
• Service-Related Annual Leave Increments

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