ABOUT TIDE
At Tide we help SMEs save time and money by offering business accounts and a set of connected administrative solutions from invoicing to accounting.
ABOUT THE ROLE
As a KYC Policy and Procedure Manager, you will report to the Head of KYC Policy and Procedure Europe (UK & EU) and support the definition and implementation of 1st Line of Defence policies and procedures within the KYC organisation, covering the UK and EU (main focus on Italy, Germany, France, Luxembourg).
RESPONSIBILITIES
- Assist in interpreting financial crime regulations and advising on Tide’s compliance approach for the UK and EU (with main focus on Italy).
- Contribute to the drafting and maintenance of KYC policies and procedures.
- Review and assess current processes for policy adherence and collaborate on necessary changes.
- Support the KYC Product function to ensure regulatory and policy compliance in new product development for the UK and EU markets.
- Work closely with the 2nd Line of Defence to agree on policy changes and constructively challenge recommendations.
- Assist in audits and oversight from banking partners.
- Collaborate with 2LoD Compliance to implement new regulatory requirements within KYC for the UK and EU.
QUALIFICATIONS
- Experience in a 1st Line of Defence function, Risk & Compliance, or Internal Audit.
- In-depth knowledge of financial crime regulations and ability to stay updated with regulatory changes in the UK and EU (Italy – main responsibility, Germany, France, Luxembourg). Familiarity with 4AMLD-6AMLD.
- Pragmatic approach to balancing regulatory requirements with customer service and commercial objectives.
- Strong communication skills to articulate regulatory risks and trade‑offs in processes and procedures.
- Ability to draft clear, concise, and easy‑to‑understand policies and procedures.
- Experience in challenging senior stakeholders and maintaining robustness under challenge.
- Background in business banking within a BaFin, AMF, CSSF, or Banca d’Italia–regulated environment, with experience in FinTech being a plus.
- Enthusiastic about delivering excellent service to members while managing risks effectively.
- Working knowledge of Italian language is a great advantage.
BENEFITS
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
- Transportation bonus to cover office commute under the hybrid work arrangement
TIDE IS A PLACE FOR EVERYONE
At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently‑abled status. We celebrate diversity in our workforce as a cornerstone of our success.
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