Audit Wales is looking to recruit a bilingual Business Services Support Officer to join our team working in our Cardiff office. The role is permanent and offered as part time over 26 hours per week.
As a Business Services Support Officer, you will arrange travel bookings, restock supplies, purchase and courier services, handle Welsh language calls and provide a visitor reception and meeting room administration. You will also participate in business services projects and programmes covering a wide range of administrative areas.
If you have experience and enthusiasm to engage with staff across the organisation, this may be the right role for you.
Responsibilities
- Provide customer‑focused administration services to the business such as travel bookings, purchasing, and courier services.
- Handle bilingual call handling and visitor reception.
- Administer meeting rooms and coordination of meetings.
- Support business services projects and programmes.
- Assist with facilities management – accommodation projects, parking queries, planned preventive maintenance, reactive support and supplier liaison.
- Assist with health and safety initiatives including training, supplies, duty of care, etc.
- Assist with carbon reduction and sustainability – environmental management system, performance measurement and reporting, plan initiatives.
- Assist procurement support – online orders, purchase orders, compliance review, tendering and contract management administration.
- Assist records management – archiving, destruction reviews, general administrative document support.
Qualifications
- Bilingual in Welsh and English.
- Experience with booking systems and purchase to pay systems.
- Experience with Welsh language call handling.
- Experience supporting administrative projects and programmes.
- Strong communication skills and analytical judgment.
Legal & Equality Information
Audit Wales is a Disability Confident employer and will offer an interview to any applicant with a disability who meets the minimum criteria for the job.
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