Administration Manager – Gastroenterology

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust. An exciting opportunity has arisen for a conscientious, enthusiastic, highly motivated and organised Administration Manager in Gastroenterology.

Responsibilities

• Line‑manage the department’s administrative staff and ensure the smooth running of administration functions.
• Manage the administrative, clerical and secretarial needs of the directorate; monitor workload to meet activity targets and ensure patient management aligns with the patient access policy.
• Manage various projects and developments from inception to implementation.
• Authorise annual leave and study leave, monitor staff workloads, allocate work and adjust during sickness or unexpected changes.
• Manage administrative staff sickness in line with Trust HR policies, conduct return‑to‑work interviews and liaise with HR; produce monthly sickness reports for the Service Manager.
• Lead recruitment of secretarial staff: devise adverts, create job descriptions, shortlist candidates, conduct interviews, verify references, chair interview panel, and advise the service manager on appointments.

Qualifications and Skills

• Excellent organisational and time–management skills.
• Effective communication skills.
• Good analytical and problem‑solving skills.
• Ability to work independently and on own initiative.
• Leadership and motivational skills.
• Proficiency with Microsoft Office.

Benefits

• Salary sacrifice schemes – lease cars, Cycle to Work scheme and home electronics.
• Flexible working hours.
• Fast‑track staff physiotherapy service.
• Multi‑faith prayer room at NNUH Colney Lane site.
• Discounted gym memberships.
• Excellent pension scheme and annual leave entitlement.
• Wagestream – access up to 40 % of your pay as you earn it.
• Free park & ride service direct to NNUH Colney Lane site.
• Free 24‑hour confidential counselling support.
• On‑site nursery at NNUH Colney Lane.
• On‑site cafés offering staff discounts at NNUH Colney Lane.
• Support in career development.
• Flexible staff bank.

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