Services Manager

Services Manager – Edinburgh & West Lothian

We are seeking a highly motivated and experienced Services Manager to lead and develop our social care services within the Edinburgh and West Lothian regions. This is a permanent, full-time position offering a competitive salary and the opportunity to make a significant impact in a dynamic sector.

Responsibilities

• Lead the planning, design, and development of new and existing services.
• Line manage Team Facilitators, providing formal supervision and guidance to build autonomous support teams.
• Oversee the management of Individual Service Funds (ISF) and ensure efficient financial administration.
• Monitor service quality through audits and Quality Assurance systems to meet regulatory requirements.
• Act as a key contact for local authorities, health services, and families, representing the organisation at external forums.
• Ensure safe working practices and effectively manage staff sickness and absence.
• Coordinate and participate in local on-call responsibilities.

Qualifications

• A relevant management or other qualification for SSSC and Care Inspectorate registration.
• Proven success in managing social care services and supervisory line management of teams.
• A record of developing and implementing strategy or operational plans.
• In-depth understanding of the Personalisation agenda and Self-Directed Support (SDS) legislation.
• Working knowledge of the Scottish Social Services care regulatory framework.
• Ability to manage complex workloads and tight deadlines.
• Proficiency in Office 365 and databases.
• Strong communication and relationship-building skills.
• (Desirable) Experience in the voluntary sector, management training in the learning disability field, and experience with quality assurance systems.

What We Offer

• Annual Salary: £36,050
• Permanent contract
• Support for self-development and required registrations (SSSC/Care Inspectorate)

Randstad Care is an equal opportunities employer and decisions are made on merits alone.

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