(FSP) Project Manager (CRO Environment) – UK

Overview

About MMS: We are an award‑winning, data‑focused clinical research organization (CRO) that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, we maintain an industry‑leading customer satisfaction rating while fostering a collaborative and inclusive work environment. Join us at MMS and be part of a team that is shaping the future of clinical research.

We are looking for a full‑time employee, remotely based within the UK.

Key Responsibilities (FSP)

• Provide day‑to‑day project management oversight for FSP engagements, coordinating multiple deliverables and timelines for MMS service offerings
• Own project planning, timelines, resourcing forecasts and risk management (where appropriate for each account), escalating issues and driving mitigation in discussion with the Project Leads
• Act as the primary contact for client stakeholders, preparing for and leading status & governance meetings, and producing clear, metrics‑driven reporting
• Support resourcing and capacity management across FSP teams, including utilisation tracking, onboarding, transitions and forecast vs. actual effort monitoring
• Ensure delivery adheres to MMS SOPs, quality standards, and contractual frameworks (MSA/SOW), providing consistent documentation
• Drive continuous improvement through process optimisation, standardised reporting, and sharing best practices across FSP accounts

Responsibilities

• Understands various cost models and develops budgets for moderate complexity projects
• Ensures financial KPIs are achieved on assigned projects; invoices on‑time and ensures alignment with the contracted payment schedule; updates revenue projections on assigned projects. Controls project scope via defined PM methodology and processes for change management
• Develops moderate complexity project timelines independently
• Performs advanced functions in MSP. Understands task constraints and conveys critical path milestones to the functional lead. Develops/input into strategies to help achieve timeline expectations
• Executes day‑to‑day activities during the course of a program/project including risk identification, issue escalation and resolution. Collaborates with functional line management to resolve any issues and trends
• Drives customer satisfaction and works to strengthen client relationships. Develops an account growth plan and consults with line manager to achieve a 10% revenue growth annually (minimum). Manages minimum one key account
• Participates in or leads RFIs/RFPs in collaboration with proposals team. Participates in or leads capabilities meetings – at least 2 annually
• Participates in or leads bid defenses – at least 1 annually
• Proficient in meeting facilitation including scheduling, development of agendas and meeting minutes; works with project leads to ensure meeting objectives are met
• Understands general requirements: ICH, 21CRF Part 11, and ISO 9001:2000

Requirements

• Bachelor’s Degree required, or relevant work experience
• Minimum of 5 years’ experience in project coordination or project management or similar field required
• Expert knowledge of scientific principles and concepts
• Proficiency with MS Office applications
• Intermediate Excel skills (Hlookup, Vlookup, Pivot Table, etc.)
• Hands‑on experience with clinical trial and pharmaceutical development preferred
• Good communication skills and willingness to work with others to clearly understand needs and solve problems
• Excellent problem‑solving skills
• Good organisational and communication skills
• Familiarity with current ISO 9001 and ISO 27001 standards preferred
• Familiarity with 21 CFR Part 11, FDA, and GCP requirements
• Basic understanding of CROs and scientific & clinical data/terminology, & the drug development process

Please consider your application unsuccessful if we do not reach out to you within 14 days of your submission.

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