Warehouse Shift Manager

Job Description

Reporting to the Warehouse Manager the Warehouse Shift Manager’s role is a pivotal role and will be focused at delivering consistent performance, ensuring that all day to day aspects of the operation are managed proactively. As a Warehouse Shift Manager you will be working with the Warehouse Operations Manager to fine tune the current operation and are responsible for the day to day management of a large team.

Working hours: Monday to Friday rotating, 06.00-14.00/14:00-22:00

Key Duties of a Warehouse Shift Manager:

• Manage team attendance, performance, productivity and accuracy levels, motivating team members to achieve high levels.
• Co-ordinate and motivate the warehouse operation to ensure effective operational performance.
• As part of the senior operations team drive continuous improvement within the warehouse, implementing plans to consistently improve the performance.
• Responsible for shift manning and labour management to achieve workloads in a time sensitive operation.
• Overall management and responsibility for achieving operational KPI’s.
• Maintain a good working knowledge of warehouse operational areas including returns, inventory control, co‑pack, delivery schedules along with Health & Safety procedures.
• Communicate confidently and effectively with staff, customers and other areas of the business to maintain and develop positive relationships.
• Responsible for controlling labour costs, whilst ensuring a flow of work is maintained throughout the warehouse without any disruption to the business.
• Responsible for the promotion of Health & Safety within the warehouse promoting MHE and accountability.
• Performance managing employees to ensure maximum productivity and taking appropriate steps to manage underperformance.
• Responsible for proactively managing and addressing any disciplinary matters that may arise ensuring that the correct procedure is followed at all times.
• Responsible for the control and management of all sickness and absence, supporting and managing employees effectively to ensure low levels of absence.

Qualifications

• Previous experience in a similar role within an FMCG environment.
• Have a good working knowledge within a Warehouse and Logistics operation.
• Great knowledge and understanding of Health and Safety.
• The ability to motivate and manage a team.
• Effectively prioritise work load in order to meet set deadlines.
• Attention to detail and accuracy.
• Computer Literate in Microsoft Excel, Word, Outlook.
• Strong and effective communicator at all levels.
• Be proactive and able to make decisions.
• Work and communicate effectively across multi functional departments.
• The ability to work efficiently and accurately under pressure.

Benefits

• Annual Leave: Competitive holiday entitlement of 33 days inclusive of bank holidays.
• Pension scheme: we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance: 4x your annual salary.
• Wellness: Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers: We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts: via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

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