Team Manager – Safer Accommodation & Response to Complexity (R2C)
Location: Nottingham – Women’s Aid premises, including co-location with statutory partners and community settings
Hours: 30 hours per week | Contract: 6 month temporary to Permanent | Salary: £25,855.14
About the Role
We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high‑quality, trauma‑informed, and survivor‑centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs.
Key Responsibilities
- Service Management & Delivery
- Lead the delivery of high‑quality, survivor‑focused services across varying risk levels
- Ensure compliance with contracts, policies, and national standards
- Oversee risk management and safeguarding practices for both survivors and staff
- Contribute to service development aligned with strategic priorities
- Team Leadership & Development
- Line manage and support Survivor Advocacy Support Workers
- Lead recruitment, supervision, and performance management
- Facilitate team meetings, case reviews, and reflective practice
- Foster a positive, inclusive, and high‑performing team culture
- Strategic & Partnership Working
- Build strong relationships with statutory and community partners
- Represent the service at multi‑agency forums
- Contribute to service design, development, and future funding opportunities
- Promote accessibility and engagement with under‑represented communities
- Monitoring, Quality & Compliance
- Oversee data collection, reporting, and service evaluation
- Lead on audits and quality assurance processes
- Ensure GDPR and data protection compliance across the team
- Health, Safety & Safeguarding
- Act as Health and Safety lead for the service
- Ensure adherence to safeguarding, equality, and diversity policies
- Maintain up‑to‑date knowledge of legislation and best practice
About You
- Experience
- Managing teams within domestic abuse or voluntary sector services
- Supporting survivors with complex needs and crisis intervention
- Safeguarding, risk assessment (e.g. DASH), and case management
- Multi‑agency working and advocacy
- Working with marginalised and minoritised communities
- Knowledge
- Strong understanding of domestic abuse, housing, welfare, and safeguarding
- Familiarity with MARAC processes and trauma‑informed practice
- Awareness of systemic barriers faced by diverse communities
- Understanding of quality assurance and contract compliance
- Skills
- Strong leadership and team development capability
- Excellent communication, organisational, and report‑writing skills
- Ability to manage competing priorities and complex service delivery
- Empathetic, non‑judgemental, and survivor‑focused approach
Qualifications
- Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience
- Willingness to undertake further training if required
Additional Information
- This role is subject to a 6‑month probation period
- Enhanced DBS check required
- You must be able to travel across service locations
- This post is open to women only under the Equality Act 2010, Schedule 9, Part 1
Equal Opportunities
The Red Snapper Recruitment Group is an equal opportunities employer.
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