New Business Executive
Salary: £35,000 per annum plus commission
Location: Whitechapel, London
Contract: Full time, permanent
Hours: Monday to Friday 9.30 am – 5.30 pm; Hybrid after successful training 2 days from home
About the Client
This established London-based professional services firm is looking for a Business Executive to join their property team. The department handles a diverse range of property matters and is committed to ongoing professional development at all levels.
The Role
An exciting opportunity has arisen for a New Business Executive. This is a key position within the department, combining business development, client relationship management, and compliance responsibilities. You will act as the first point of contact for prospective clients and introducers, playing a central role in converting enquiries into instructions while ensuring a smooth and compliant onboarding process. Your contribution will directly impact revenue growth and client experience.
Key Responsibilities
- Managing and responding to new client enquiries via phone, email, and online platforms
- Qualifying leads and identifying client needs
- Preparing tailored service information and fee estimates
- Promoting and upselling property-related legal services
- Managing client onboarding, including gathering required documentation
- Conducting AML checks, ID verification, and source of funds assessments
- Liaising closely with fee earners to ensure seamless handover of new matters
- Recording and tracking enquiries and conversion data via the practice management system
- Supporting wider business development and cross-selling initiatives
- Working towards agreed new client acquisition and revenue targets
About You
You will have at least two years’ experience in sales, client relationship management, or a similar commercially focused role, ideally within legal or professional services.
You will demonstrate:
- A proven ability to meet or exceed targets
- Excellent communication and interpersonal skills
- Confidence managing compliance and onboarding processes
- Strong organisational skills and attention to detail
- A proactive, commercially minded approach
- Experience using practice management or CRM systems (preferred)
You will be personable, self‑motivated, and confident in converting enquiries into long‑term client relationships.
Benefits
- 25 days annual leave (increasing with length of service)
- Birthday leave
- Bonus scheme
- Career development programme
- Cycle to Work scheme
- Health Cashback Plan
- Length of service awards
- Wellbeing initiatives
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