New Business Executive — Hybrid Role with Growth Bonus

Company: Smart10 Ltd, Trading as SMT Recruitment
Apply for the New Business Executive — Hybrid Role with Growth Bonus
Location: London
Job Description:

New Business Executive

Salary: £35,000 per annum plus commission

Location: Whitechapel, London

Contract: Full time, permanent

Hours: Monday to Friday 9.30 am – 5.30 pm; Hybrid after successful training 2 days from home

About the Client

This established London-based professional services firm is looking for a Business Executive to join their property team. The department handles a diverse range of property matters and is committed to ongoing professional development at all levels.

The Role

An exciting opportunity has arisen for a New Business Executive. This is a key position within the department, combining business development, client relationship management, and compliance responsibilities. You will act as the first point of contact for prospective clients and introducers, playing a central role in converting enquiries into instructions while ensuring a smooth and compliant onboarding process. Your contribution will directly impact revenue growth and client experience.

Key Responsibilities

  • Managing and responding to new client enquiries via phone, email, and online platforms
  • Qualifying leads and identifying client needs
  • Preparing tailored service information and fee estimates
  • Promoting and upselling property-related legal services
  • Managing client onboarding, including gathering required documentation
  • Conducting AML checks, ID verification, and source of funds assessments
  • Liaising closely with fee earners to ensure seamless handover of new matters
  • Recording and tracking enquiries and conversion data via the practice management system
  • Supporting wider business development and cross-selling initiatives
  • Working towards agreed new client acquisition and revenue targets

About You

You will have at least two years’ experience in sales, client relationship management, or a similar commercially focused role, ideally within legal or professional services.

You will demonstrate:

  • A proven ability to meet or exceed targets
  • Excellent communication and interpersonal skills
  • Confidence managing compliance and onboarding processes
  • Strong organisational skills and attention to detail
  • A proactive, commercially minded approach
  • Experience using practice management or CRM systems (preferred)

You will be personable, self‑motivated, and confident in converting enquiries into long‑term client relationships.

Benefits

  • 25 days annual leave (increasing with length of service)
  • Birthday leave
  • Bonus scheme
  • Career development programme
  • Cycle to Work scheme
  • Health Cashback Plan
  • Length of service awards
  • Wellbeing initiatives

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Posted: May 26th, 2026