Rail Revenue & Customer Experience Specialist

Xc Trains Limited in Birmingham is seeking a dedicated customer service professional to enhance the travel experience across our network. You will provide support on board our trains and at stations, dealing with travel enquiries, ticket operations, and ensuring customer satisfaction.

This role offers a competitive salary of £37,444 per annum for a 35-hour week, with flexible shift patterns, including overnight stays if necessary. Strong communication skills and a proactive approach to customer care are essential.

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