Data-Driven Service Operations Lead (Hybrid)

A growing technology-led business in Birmingham is seeking a Service Operations Manager responsible for ensuring operational performance and enhancing customer experience. This hands-on role involves overseeing service delivery, managing outsourced providers, and using data for operational improvements. Ideal candidates have experience in technical service roles, a proactive approach, and strong communication skills. This position offers a competitive salary, benefits, and hybrid working arrangements.#J-18808-Ljbffr…