Business Support Administrator

About the Role

As part of the UK Business Administration team, you will provide professional and effective administrative and business support services. The role requires full‑time office presence.

Responsibilities

• Act as an administrator and problem solver.
• Provide professional and effective administrative and business support service.
• Collaborate with multiple teams across the business to support a range of requests.
• Engage colleagues to fulfill support requests and meet service level agreements.
• Prepare presentations, documents, reports, and work‑winning material to high standard in line with brand guidelines.
• Handle system support and make purchases.
• Manage HR tasks such as onboarding and inductions.
• Coordinate events, meetings, socials, travel bookings and logistics.
• Support project tasks and requests.
• Cover for the Concierge team when required, answering calls and welcoming visitors.
• Provide high standard of client and employee care by dealing with queries timely and professionally.
• Serve as first point of contact for queries and support in relation to current systems, policies, procedures, and business continuity.
• Perform administration tasks including large printing, binding, photocopying, and raising support tickets.

Qualifications

• Eye for detail, effective communication skills and the ability to work independently and efficiently.
• Good working knowledge of Microsoft 365 (Word, PowerPoint, Excel). Knowledge of Adobe InDesign and other Adobe Creative Apps is desirable.
• Strong verbal and written communication skills.
• A minimum of 10 GCSEs or equivalent, including Maths and English (desirable).

What We Expect From You

• Display a flexible and adaptable approach.
• Have excellent prioritisation skills.
• Be comfortable using your own initiative.
• Collaborate and communicate effectively with other UK colleagues.

Equal Opportunity

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity.

As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria. Please let us know if you require any workplace adjustments in support of your application.

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