Assistant Shop Manager

Overview

We’re looking for an Assistant Shop Manager for our Kenilworth charity shop. Join our growing team in a rewarding role in charity retail and make a real difference.

At the Myton Hospices we provide specialist care and support for people with life‑limiting illnesses and their loved ones, from diagnosis to end of life. The charity runs three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.

Responsibilities

• Supervise and support volunteers.
• Generate high‑quality stock donations.
• Provide excellent customer service and shopping experiences.
• Maximise sales through Gift Aid and the Weekly Lottery.
• Work part‑time for 1 day (7.5 hours) per week, with days varying by rota.
• Perform an enhanced DBS check (including the children’s barred list) and cover the cost.

Qualifications

• Retail experience.
• Experience leading a team.
• Confidence in calculating figures and working with financial targets.
• Right to work in the UK (no sponsorship).
• Experience as Retail Assistant, Store Manager, Floor Manager, Deputy Manager or Team Leader (preferred).

Benefits

• Increased employer pension contribution.
• 28 days annual leave plus bank holidays, increasing with long service.
• Additional leave purchasing.
• Winter savings club.
• Discount schemes including Blue Light Card.
• Death in service benefit.
• Dedicated staff wellbeing team and mental health first aiders.
• Colleague Support Service: confidential financial, legal and mental health support.
• Cycle to work scheme.
• Free on‑site flu jabs.
• Free feminine hygiene products.
• 24/7 GP access.
• Free eye tests.
• Online fitness and wellbeing platform.
• Menopause support.

Equality and Diversity

We particularly welcome applications from people with disabilities and ethnic minorities who are currently under‑represented in our hospices. Our interview process is inclusive and transparent.

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