Service Advisor: Weekdays, Training & Growth Opportunities

We are currently recruiting for a Service Advisor on behalf of a well-established, family-run car dealership in Tadworth. This is an excellent opportunity for an experienced automotive professional to join a reputable business that values quality customer service and team cohesion. The Service Advisor role offers a competitive salary, a supportive working environment, and clear opportunities for career progression.

Benefitsof a Service Advisor

• Competitive basic salary of up to £35,000, dependent on experience and technical knowledge
• Monday to Friday working hours, 8:30 am to 5:30 pm
• Full-time, permanent position within a well-established family-run garage
• 20 days holiday plus bank holidays
• Ongoing technical and customer service training programs
• Supportive team environment with no weekend or evening shifts
• Opportunity to work within a friendly, community-focused business

Duties of a Service Advisor

• Managing customer bookings, creating accurate estimates, and updating work orders
• Communicating with customers regarding vehicle repairs and service progress
• Upselling additional services and products to maximise workshop sales
• Handling invoicing and processing payments professionally
• Maintaining social media content and supporting online engagement
• Working closely with the workshop controller and front-of-house team to ensure seamless customer service
• Providing administrative support in a busy garage environment, including back-of-house tasks

Requirements of a Service Advisor

• Proven experience as a Service Advisor or Service Administrator within the motor trade
• Strong mechanical and technical knowledge of vehicles
• Excellent communication and customer service skills
• Organised, with a high level of attention to detail and proficiency with computer systems
• Ability to work effectively as part of a team and support various departments
• Proactive attitude with a focus on delivering exceptional customer experiences
• Well-presented and professional manner

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