Human Factors Operations Manager

Overview

The Human Factors Operations Manager is a key leadership role within Amentum’s Technology Division, accountable for the delivery, performance, and growth of Human Factors capability across a portfolio of programmes and clients. The role combines operational leadership, people management, and business growth, ensuring the effective integration of Human Factors into complex, safety-critical environments. The postholder will work collaboratively across Amentum to deliver high-quality outcomes for clients, while developing capability and supporting the long‑term growth of the business. This is a flexible role location, with travel as required to support client delivery and business needs.

Responsibilities

• Lead the safe, secure, and high-quality delivery of Human Factors services across multiple projects and programmes.
• Lead, develop and motivate teams; fostering a high-performance, supportive culture aligned with Amentum values.
• Act as a key interface with clients, maintaining strong, trusted relationships and ensuring successful delivery of outcomes.
• Work collaboratively across Amentum Divisions to align capability, resources, and delivery strategies.
• Drive the growth of Human Factors capability through business development, client engagement (internal and external), and opportunity conversion.
• Contribute to strategic planning and implementation of growth initiatives within the Human Factors capability area.
• Ensure effective resource management, including utilisation, capability development, and succession planning.
• Oversee project performance, ensuring delivery to agreed scope, schedule, cost, and quality requirements, identifying and mitigating risk where required.
• Promote a strong safety culture, ensuring compliance with all relevant standards, policies, and regulatory requirements.
• Champion and facilitate continuous improvement, innovation, and knowledge sharing across the capability.

Qualifications

• Degree in Human Factors, Ergonomics, Psychology, Engineering, or a related discipline (or equivalent experience).
• Professional accreditation or chartership desirable.
• Proven leadership capability, with experience managing teams and delivering through others.
• Strong commercial awareness, with experience supporting business development and growth activities.
• Experience of working in a consultancy, engineering, or advisory environment.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Strong communication and influencing skills, with the ability to operate at senior levels.
• Ability to balance strategic objectives with operational delivery requirements.
• Experience within the nuclear market.

Desirable Qualifications

• Demonstrable experience in delivering Human Factors within safety‑critical or regulated environments (e.g. nuclear, defence, infrastructure, energy).
• Chartered status or working towards professional accreditation in Human Factors/Ergonomics (e.g. CIEHF or equivalent) or experience in working closely with Human Factors Specialists.
• Track record of developing people and building teams.
• Experience working across multiple clients or programmes.
• Experience in developing high performing teams.
• Experience in leading hybrid/remote teams working over multiple locations.

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