Workplace Manager

Facilities/Workplace Manager – London (HQ Site)

Boden Group are supporting a global organisation in the appointment of a Facilities Manager to lead operations at a high‑profile London headquarters site. This is a flagship, client‑facing environment where service delivery, stakeholder engagement and operational excellence are critical to success.

This is not a standard FM role. The position sits within a dedicated, client‑funded account and acts as the central point of integration across all workplace services, operating to a bespoke governance and performance framework.

Key Responsibilities

• Lead day‑to‑day delivery of all hard and soft FM services across a large corporate HQ
• Manage a complex, multi‑vendor supply chain, driving performance against KPIs and SLAs
• Oversee an on‑site F&B operation and support continuous service innovation
• Act as the main escalation point for senior stakeholders, including C‑suite level
• Deliver high‑profile corporate events and business‑critical activities
• Ensure full compliance across H&S, statutory and landlord obligations
• Produce detailed reporting including QBRs, performance metrics and sustainability data
• Line manage onsite team members and maintain a high‑performing culture

About You

• Strong background in Facilities or Workplace Management within a corporate environment
• Proven experience managing outsourced suppliers and integrated service delivery
• Confident engaging with senior stakeholders in a high‑visibility setting
• IOSH qualified (or higher) with a solid understanding of compliance and governance
• Commercially aware with experience managing budgets, contracts and performance metrics
• Proactive, resilient and able to operate in a fast‑paced, high‑expectation environment

This role offers the opportunity to lead operations at a strategically critical site, where performance, visibility and stakeholder impact are significantly higher than a typical workplace environment.

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