Parts Manager

Parts Manager

Location: Colchester

An excellent opportunity has arisen for an experienced Parts Manager to join a well-established and highly respected business within the agricultural and commercial equipment sector.

Working as part of a collaborative aftersales team, you’ll lead the day-to-day running of the parts department, ensuring efficiency, accuracy, and an outstanding customer experience at every stage.

The Role As Parts Manager, you will:

• Oversee the smooth day-to-day operation of the parts department
• Lead and support a Parts Advisor, providing guidance and direction where needed
• Manage stock control processes, ensuring accuracy, organisation, and availability
• Process orders, returns, and maintain up-to-date system records
• Handle customer enquiries professionally, both over the phone and in person
• Maintain high standards of customer service and build strong client relationships
• Ensure all administrative tasks are completed accurately and on time
• Monitor, investigate, and report any stock discrepancies

About You

• Previous experience in a Parts Manager or Senior Parts Advisor role (automotive, agricultural, or similar industry)
• Strong organisational skills and attention to detail
• Excellent communication skills, both written and verbal
• Confidence using computer systems and stock management platforms
• A proactive, hands-on approach with the ability to work independently and as part of a team
• A genuine commitment to delivering exceptional customer service

What’s on Offer

• Competitive salary of £35,000 – £45,000 (depending on experience)
• Full-time role: 42.5 hours per week (Monday to Friday)
• Occasional Saturday mornings as required
• A stable, long-term opportunity within a supportive and growing business
• The chance to take ownership of a key department and shape its success

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