Fulfillment Procurement & Business Development Manager, TikTok Shop (Chinese Speaker)

About the Team

The e‑commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We’re currently seeking a Procurement Manager to join our logistics procurement team, responsible for logistics service procurement in Europe.

Ideal candidates should have a strategic mindset, excellent negotiation skills, and a track record of driving cost reductions while maintaining high service standards.

Responsibilities

• Lead procurement activities for TikTok’s Europe e‑commerce local fulfillment logistics, including first‑mile, line‑haul, warehousing, and last‑mile delivery, covering supplier selection, benchmarking, and commercial negotiation.
• Continuously optimize fulfillment cost and service quality by selecting high‑performing logistics partners and improving pricing mechanisms, strengthening the platform’s overall logistics competitiveness.
• Develop annual and quarterly procurement strategies and resource plans based on a deep understanding of e‑commerce business models, product category characteristics, and regional business growth trends.
• Maintain strong relationships with key logistics service providers (LSPs) and drive capacity planning and service enhancement during peak seasons and major promotional campaigns.
• Work closely with Product, Operations, Legal, and Finance teams to drive contract execution, rate updates, supplier onboarding, and fulfillment process optimisation initiatives.
• Build and maintain a robust supplier resource pool; monitor supplier performance and conduct regular evaluations to support supplier onboarding/off‑boarding decisions, ensuring compliance, risk control, and strong local logistics capability reserves.
• Conduct market analysis, competitor benchmarking, and pricing trend assessments to provide strategic insights and decision‑making support for procurement planning.

Minimum Qualifications

• Bachelor’s degree or above, preferably in Logistics, Supply Chain, International Trade, Business, or related fields.
• 5+ years of experience in logistics procurement, fulfillment operations, e‑commerce supply chain, or related business development roles; experience with e‑commerce or platform operations is a plus.
• Responsible for reviewing agency vendor agreements and maintaining strong agency partnerships. High written proficiency in Chinese is required to ensure accuracy in contract interpretation, along with high oral proficiency to support clear communication with stakeholders whose primary working language is Chinese.
• Solid understanding of the e‑commerce fulfillment lifecycle—including inbound, storage, sorting, line‑haul, and last‑mile—and the associated cost structures.
• Strong negotiation skills, cost awareness, and project execution ability; capable of independently leading complex procurement initiatives.

Preferred Qualifications

• Ability to work in a high‑performing team and adapt to the fast‑paced, dynamic nature of the e‑commerce industry, with strong problem‑solving and structured‑thinking capabilities.
• Strong data analysis skills; proficient with Excel and BI tools, with the ability to translate data into actionable optimisation plans.
• Excellent communication and cross‑functional collaboration skills; able to travel frequently across Europe.

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