Warehouse Shift Manager

Warehouse Shift Manager

Take operational leadership and budget responsibility for managing a safe and efficient warehouse operation, helping achieve operational standards and meet agreed service level agreements.

Responsibilities

• Demonstrate an active leadership style, taking full responsibility for driving an engagement culture in your area of responsibility
• Deal with HR processes in a timely manner, following the correct process and leveraging appropriate support when required
• Understand the root causes of performance results and set actions with your direct reports and Operations Manager for improving the results
• Act as the first point of contact for the customer regarding site operation matters and build a good relationship to develop trust and ensure strong engagement
• Ensure appropriate communication, understanding and compliance with all relevant DHL policies
• Understand health and safety related risks in your area, take actions to eliminate or minimise these risks according to an agreed plan

Qualifications

• Coaching and active listening skills
• Ability to drive standards within the direct team
• Ability to manage change processes
• Minimum 4 years of warehouse management experience
• Operations experience managing a team
• Customer facing experience is an advantage

Benefits

• Free parking and on‑site canteen
• Generous pension scheme
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Financial wellness support

Successful candidates must undergo a basic Access NI check; a criminal record will not necessarily be a bar to obtaining a position. The company’s data handling and storage policy is accessible via the application form, or we can send a copy on request. The company’s ex‑offender’s policy is available on request.

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