Night Manager – Thornton Cleveley’s

Responsibilities

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers’ feedback and react accordingly
• Ensure market‑leading availability across the store
• Work with the other managers in store to lead a supportive and performance‑driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure the team has the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resources are planned thoroughly

Benefits

You will play a vital role in our business and have a huge impact on our success, so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

We offer a generous bonus, an attractive pension scheme, private healthcare, a discount card for friends or family members giving you 15% off your shopping in Morrisons, and a range of family‑friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

Qualifications

• Experience of managing a team in a fast‑paced environment
• Great communicator who can share knowledge, experience and best practices
• Ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• Adaptable to change, whilst being able to challenge effectively
• Actively listen to and respond effectively to customers and colleagues (Senior Manager level)

We are an equal opportunities employer and welcome applications from all sections of the community.

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