VANRATH are delighted to be partnering with a rapidly expanding technology services organisation as they seek to appoint an Account Manager to join their growing commercial function. This is an excellent opportunity to join a business experiencing sustained growth and to play a key role in developing and maintaining long-term customer relationships across a varied client portfolio.
This role would suit an experienced account management professional with a background in technology or managed services who enjoys building relationships, identifying opportunities, and delivering value-led solutions.
The Role
Working within a collaborative commercial team, the successful candidate will be responsible for managing and growing existing customer accounts while also supporting wider business development activity.
The role will involve acting as a key contact for clients, understanding business objectives, and working closely with internal teams to ensure customers receive tailored technology solutions and an excellent service experience.
Key duties will include:
- Building and maintaining strong relationships across an established customer base
- Managing customer accounts and identifying opportunities for account growth and service expansion
- Working with internal technical and pre-sales teams to create tailored technology proposals and solution recommendations
- Supporting the preparation of quotations, tenders and customer presentations
- Conducting regular client meetings both remotely and face-to-face
- Maintaining an active sales pipeline and forecasting future opportunities
- Developing trusted relationships with stakeholders at varying levels within customer organisations
- Collaborating with partner organisations and internal departments to ensure successful delivery of client requirements
- Reviewing account performance and contributing to monthly commercial reporting
- Supporting wider new business activity and identifying opportunities for future partnerships
The Ideal Candidate
To be considered, candidates should demonstrate:
- Previous experience in an Account Manager, Client Manager or similar customer-facing commercial role
- Exposure to the IT, technology or managed services sector
- Proven experience managing and developing B2B customer relationships
- Strong commercial awareness with a track record of achieving or exceeding revenue objectives
- Experience producing customer proposals and solution documentation
- Excellent communication and presentation skills with the ability to engage with stakeholders at all levels
- Strong organisational skills and the ability to manage multiple priorities effectively
- A proactive and customer-focused approach
What’s on Offer
- Competitive salary dependent on experience
- Hybrid working model with flexibility around home and office working
- Enhanced annual leave allowance with service-related increases
- Private healthcare
- Life assurance
- Company pension scheme
- Ongoing learning and development opportunities
- Structured progression pathways and career development support
- Regular salary and performance reviews
- Cycle to work scheme
- Social events and team activities
- Opportunity to join a fast-paced and growing organisation where you can make a genuine impact
For further information on this opportunity, or to discuss other commercial roles across Northern Ireland, please contact VANRATH for a confidential discussion.
Skills:IT Cybersecurity Tech Sales Account Manager IT Solutions Business Development
Benefits:Work From Home Hybrid working benefits
WHJS1_NI
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