The CIB AI Enablement team is responsible for driving the adoption of AI and accelerating the analytics agenda globally across Markets, Payments, Securities Services, and Global Banking — driving the integration of AI into business workflows to deliver measurable commercial impact. The responsibilities of the Chief Data & Analytics Office include advancing both traditional AI/ML and generative AI capabilities, identifying priorities and focusing on high-impact AI use cases, setting the GenAI strategy around LLMs and Agentic AI, reusing and scaling AI solutions across lines of business, and fostering a culture of innovation and an AI-first mindset among employees.
As Solutions Enablement & Client Enablement Lead, the candidate’s primary role will be: developing the rollout strategy for AI products across the CIB in partnership with each of the Product owners, provide real-time product feedback – acting as the voice of the CIB – and engage with business CFOs to track and measure tangible business outcomes. In addition, the role is pivotal in empowering our client-facing teams with knowledge of JPM’s AI strategy and approach, as well as offering a technical AI advisory role in the form of 1:1 meetings, roundtables and/or panel discussions for key CIB clients.
You will play a key part in ensuring that the most relevant and business-impactful AI tools are rolled out to the right personas and will be driving adoption of these AI tools, in partnership with the other enablement pillars – Knowledge Enablement and Business Enablement – within the AI Enablement team. This position presents a unique opportunity to be part of driving the AI strategy for the Commercial and Investment Bank and will be best suited to Strategy leaders with a strong technical AI background used to working in a fast-paced and agile environment.
Job responsibilities
- Design and execute the CIB’s strategy for rolling out AI products across the CIB by persona
- Critically assess AI products available to the CIB and influence the product roadmap to meet CIB-specific business requirements and/or develop CIB-specific features
- Assimilate information and providesynthesized views for senior management on possible scenarios, including key risks & considerations (in partnership with CIB AI Governance)
- Define and track success of AI adoption across full AI tool inventory for senior management; measure impact, usage, and ROI for all available AI tools in the CIB
- Enable client-facing teams (Sales/Bankers) through AI training to equip them with relevant materials and talking points on JPM’s AI strategy and approach
- Provide thought leadership on AI adoption and best practices for key CIB clients
Required qualifications, capabilities, and skills
- Prior experience with AI and knowledge of Financial Services required
- Significant strategy experience with diverse problem-solving background required – e.g. top strategy consulting firm, internal strategy, investment banking, private equity
- Deep knowledge and understanding of AI&ML preferred (esp. how to use GenAI tools / Prompt Engineering, retrieval-augmented generation (RAG) and agentic workflows)
- BSc or MSc degree in relevant field
- Outstanding ability to analyze problems and apply quantitative analytical approaches
- Ability to easily assimilate new information and communicate effectively
- Strong verbal/written skills
- Proficiency in MS Excel and PowerPoint required
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