Store Manager — Lead High-Volume Retail & Service

Store Manager

£35,000 per annum – 40 hours per week

Pease Pottage Services, M23 Junction 11, Brighton Road, Pease Pottage, Crawley, RH11 9YA

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team in delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to £7,800pa (up to 20%, dependent on location and performance)
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What you will be doing as a Store Manager

• Ensure that the Greggs unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow personally and professionally
• Adhering to and ensuring delivery of brand standards
• Overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge you’ll need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders

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