EMEA Director, Customer Experience & Quality

Johnson Controls is seeking a Sr. Director of Customer Experience & Quality for the EMEA region located in Stockport, UK. This strategic role will define and implement the overall customer experience and quality strategy while enhancing customer satisfaction and supporting sustainable business growth.

Responsibilities include oversight of quality systems, driving customer experience initiatives, and ensuring compliance with industry standards. Ideal candidates will have over 15 years of experience in related functions with proven leadership capabilities.

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