Store Manager – Boutique Homeware Lead & Community Builder

At Piglet in Bed, we’re on a mission to become the home of long‑lasting, natural comfort. Dreamt up in 2017 from our Founder Jess’ Mother’s garden shed in West Sussex, Piglet in Bed began with a simple idea: the best homes aren’t perfect, they’re personal. What started as a small collection of linen bedding has grown to include new fabrics and unmistakably ‘Piglet’ designs, complemented by our curated selection of sleepwear and homewares. But one thing hasn’t changed: our focus on the incredible team who make Piglet happen. Teamwork is at the heart of everything we do, so we’re very excited that you’re considering joining us!

• Role: Store Manager
• Location: Gunwharf Quays, Portsmouth
• Hours: 37.5 per week, but we will also consider part time hours for this role

What you’ll be getting up to:

Teamwork

• You’ll be a key member of the Piglet in Bed team, representing your store within the business. You’ll communicate broadly to ensure that your store team are in the loop on business updates, and that the HQ team feel connected with what’s happening in your store.
• You’ll build and develop a passionate team, who in turn will embody the Piglet in Bed values and build their own community in your local area.
• You’ll be responsible for the wellbeing and safety of your team, and your customers.
• You’ll communicate regularly with our retail operations team, as well as building relationships with your fellow store managers to provide peer support.
• You’ll motivate and inspire your team, ensuring everybody understands targets and performance, and understands their role in success.

Trading

• You’ll be ultimately responsible for the success of the store. You’ll get to know your customers and understand what works and what doesn’t.
• You’ll become an expert on our product range, engaging with shoppers to answer queries, give advice and share inspiration. You’ll familiarise yourself with the brand story and deliver consistently on brand guidelines.
• You’ll think innovatively, and be unafraid to bring new ideas to the table.
• You’ll oversee reporting, and liaise with the HQ team if you foresee any issues or opportunities.
• You’ll immerse yourself in the local community, ensuring our space becomes much more than just a shop.
• You’ll maximise sales and drive profitability through strong commercial management, alongside controlling costs.
• You’ll be responsible for our physical space, ensuring it is clean, secure and safe; and beyond that making sure it is a lovely place to be – both for our customer and our team.

Who we’re looking for:

• You’ll need to be a real people person; the kind to put a smile on shoppers’ faces, even if they don’t make a purchase.
• You’ll need to be a confident leader; unafraid to make tough decisions when needed, and lead by example.
• You’ll need to be self motivated; a great deal of this role will be working independently.
• Communication is essential in this role, as a distributed team, we need to ensure information and ideas are free flowing.
• You’ll need to be passionate. You don’t need to join us with an in depth knowledge of the brand or homeware; we’ll teach you everything, as long as you’re eager to learn.
• You’ll need to be creative. You’ll have a front row seat to spot trends amongst our in store shoppers; both who they are (or aren’t!) and how they shop, and you’re likely to be best placed to share ideas on what we could do better.
• We’re proud to pay theUK Living Wage, a voluntary measure we’re taking to make sure our salaries meet our employees real, everyday needs.
• We offer a generous 50% discount on our products alongside plenty of chances to get your hands on treats internally!
• Piglet in Bed offers 33 days of holiday annually (pro rata for part time staff), alongside 2 paid days for volunteering.
• We offer a rewards & recognition platform where you can get discounts with lots of retailers, along with a full employee assistance programme and 24/7 GP access.
• Piglet are excited to offer team members access to our cycle to work scheme.

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