Deputy Director of Operations in Emergency and Integrated Medicine
We are looking for an exceptional candidate to join the Emergency and Integrated Medicine Division as the Deputy Director of Operations. This is a pivotal role in the Division that will provide visible and compassionate leadership in a Division that has made significant strides in delivering against the constitutional standards and financial improvement. You will join a team that is collaborative, supportive, passionate and hard working with fit and alignment with the Trust values being a key criteria for the successful candidate. You will be an experienced operational leader with significant experience of leading recovery, financial improvement and service improvement. This role will deputise for the Director of Operations alongside managing key services that are integral to delivering the Divisional and Trust strategy.
If this sounds like the role for you, please contact the below for an informal conversation. Mike Cooshneea – Director of Operations EIM/ Deputy Chief Operating Officer at Mike.cooshneea@nhs.net
Main duties of the job
Please note that this list is not exhaustive.
- Provide visible leadership and operational management of EIM services across the Integrated Clinical Services Unit (ICSU), ensuring the efficient and effective use of resources, and the development and maintenance of the highest standards of patient care and service delivery
- Delivery and achievement of national access standards taking corrective action where necessary
- Ensure there is a comprehensive governance framework within services with a focus on safety, quality and patient experience
- Support the development of the EIM strategic plan in line with the Trust strategic plan
- Work in partnership with the ICCS and department staff to lead the identification and implementation of service improvements to enhance clinical care, maximise efficiency and productivity and deputise for the Director of Operations for Emergency and Integrated Medicine
- Ensure strong relationships across ICCS and maximise the opportunities to strengthen relationships in an integrated Care Organisation
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. On this same note, we aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy, maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job responsibilities
Please see JD for more information & note that this list is not exhaustive.
- Operational management – lead EIM services to ensure compliance against performance measures
- Support the operational and clinical managers in monitoring activity and income
- Working collegiately with support services, matrons, departments and outside organisations that impact the ISS
- Facilitate and chair multidisciplinary meetings that assist with the coordination and delivery of EIM services
- Service Improvement – support the transformation agenda across EIM services, making sure that skills are developed and shared with the teams thus providing skills for the future workforce
- Understand implications of and manage a developing and changing service
- Assist in the development of new ideas, methods of working and encourage staff to do likewise
- Financial management & Business planning – ensure robust budgetary management within EIM services, maximising the use of resources and delivering a balanced budget
- Work in close association with the ICCS finance team to ensure sound financial management, effective communication and financial reporting
- Identify, communicate and implement robust Cost Improvement Programmes (CIP) in the departments
Education and qualifications
- Educated to degree level or equivalent level of experience
- Further education, training or experience to master’s level or equivalent
- Evidence of continuing professional development
Skills and abilities
- Has the capacity to analyse problems in a logical and structured way, generating optimal and innovative solutions and adapting approaches to problem-solving to achieve sustainable outcomes
- Has good insight and ability to handle constructive criticism
- Highly effective teamwork skills; able to acknowledge own limitations and work with others collaboratively to provide solutions for best long-term care
- Able to anticipate problems, to understand the driving forces behind problems, or potential problems and being able to identify and use levers to achieve change
Knowledge and Experience
- Significant management experience in a complex organisation at senior level including operational responsibility
- Experience of leading recovery programmes to deliver constitutional standards
- Experience of producing information, monitoring performance and identifying opportunity for service improvement
- Experience of working within the NHS within an acute hospital environment
- Experience of leading change programmes
- Understands quality assurance processes and their application
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£88,250 to £100,355 a year Per Annum Including HCAS
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