Apprenticeship Compliance & Quality Lead – Hybrid

Location: Newbury (Hybrid, 2 Days Per-Week On Site)

We are partnering with a growing professional training and workforce development organisation that is seeking an experienced individual to support the administration, compliance, and quality assurance of a Level 4 apprenticeship programme within the project management sector.

This position combines operational oversight, learner administration, funding compliance, and quality assurance responsibilities. The successful candidate will play a key role in ensuring apprenticeship delivery remains compliant, efficient, and audit-ready while supporting learners throughout their programme journey.

Key Responsibilities

Funding & Compliance Administration

• Produce and submit monthly learner funding data accurately and within required deadlines
• Manage learner status changes including pauses in learning, withdrawals, and programme completions in accordance with funding regulations
• Monitor apprenticeship funding systems to ensure payments are processed correctly and resolve any issues efficiently
• Maintain accurate learner records and ensure reporting systems remain up to date and compliant
• Stay informed of changes to apprenticeship funding and compliance requirements and implement necessary process updates

Quality Assurance & Programme Oversight

• Support internal quality assurance activities across apprenticeship delivery and associated qualifications
• Prepare documentation, evidence, and reporting data for audits, inspections, and external reviews
• Keep current with developments relating to Level 4 apprenticeship standards and liaise with relevant sector and regulatory bodies
• Ensure learner enrolment processes are completed smoothly and in line with compliance expectations
• Coordinate end-point assessment processes from gateway approval through to completion

Learner & Stakeholder Support

• Respond to learner queries relating to programme administration and compliance matters
• Work collaboratively with delivery staff, quality teams, and external stakeholders to maintain programme standards
• Contribute to continuous improvement of operational and compliance processes

Candidate Profile

The ideal applicant will demonstrate:

• Strong organisational skills with excellent attention to detail
• Effective communication and collaboration abilities
• Confidence working independently and managing competing priorities
• A proactive and self-motivated approach
• Experience within apprenticeship delivery, training operations, or education compliance
• Knowledge of apprenticeship funding and compliance requirements
• The ability to remain calm and accurate when working under pressure

Desirable Experience & Qualifications

• Experience supporting apprenticeship programmes within a regulated environment
• Familiarity with inspection or quality assurance frameworks
• Internal quality assurance qualification (Level 4 or equivalent)
• Education to A-Level standard or comparable qualification

Salary & Benefits

• Salary in the region of £38,000 depending on experience
• Performance-related annual bonus opportunity
• Permanent full-time role (37 hours per week)
• Hybrid working arrangement with a mix of remote and office-based working
• Generous annual leave entitlement plus public holidays
• Pension and life assurance benefits
• Ongoing professional development and funded training opportunities

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