Senior Account Manager
Location: Victoria
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
We are seeking an experienced Senior Account Manager to drive business growth and manage strategic customer relationships. This role focuses on developing long‑term partnerships, identifying new opportunities, and delivering tailored, value‑driven solutions. The ideal candidate will bring strong experience in technical or consultative sales, a proven ability to engage with stakeholders at all levels, and a track record of exceeding revenue targets while ensuring high customer satisfaction.
Key Responsibilities
- Primary customer interface responsible for the development of business, and management of relationships, with specific customers.
- Serving as the customer’s ambassador, trusted advisor, and advocate. Championing the customer’s needs and requirements within the Honeywell organization.
- Developing and sustaining long‑term customer relationships at all levels, including senior levels.
- Maintaining a balanced approach to superior customer service and strategic account planning (i.e. quarterly results and long‑term account goals).
- Being the focal point for relationship strategies, account and sales plans, proposal strategies, and contract negotiations.
- Driving sales campaigns and business strategic initiatives, while planning for account growth in the long term.
- Engaging early in the customer buying process, diagnosing customer needs, and tailoring solutions to match.
- Identifying new sales opportunities and providing consultative support by building value propositions for solutions into account.
- Work closely with the management team, to ensure 100% customer satisfaction.
- Responsible for achievement of revenue, margin plans and economic value‑added goals.
Key Experience & Capabilities
- Five to seven years of sales experience in technical sales capacity.
- Extensive experience in building and maintaining relationships with customers.
- A background in either account management or client‑facing role (e.g. business development, project management, technical delivery).
- Exposure to B2B sales ideally in the utility sector or process industry.
- Customer engagement at senior levels; building long‑term strategic and executive relationships.
- Cross‑selling and consultative selling – experience with collaborating with both clients and own organization to drive a One‑Honeywell approach.
- At least 5 years’ experience required in lieu of degree.
Equal Opportunity Employer
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
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