Senior Manager, TMT (Technology, Media and Telecommunications), Operations Industry & Domain Solutio

Responsibilities

• Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model
• Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention
• Developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients
• Developing a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendation s
• Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation
• Assessing processes , identifying and quantifying inefficiencies and design and implementation of improvement s
• M anaging successful teams, workstreams and engagements on time and to budget
• Undertaking the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels
• Organising insights to define a logical flow to tell a story when presenting recommendations

Qualifications & Experience

• Proven experience and depth of knowledge of the operational dynamics and industry trends across media, telecoms and/or tech, for example:
• Telecoms:
  • ServCo / NetCo & Wholesale e cosystem o ptimisation
  • AI monetisation and automation s trategies
  • Autonomous and virtual network innovation
  • B2B Enterprise solution delivery
  • ‘Customer obsession’ and digital experience transformation
• Media:
  • Modernisation of Content Supply Chains
  • Data- d riven p ersonalisation and a udience e ngagement
  • Subscription and a dvertising platform i nnovation
  • New c ontent f ormats and experiences (AR/VR/Metaverse)
  • Intellectual Property and d igital Rights m anagement
• Tech:
  • AI/ML application and ethical governance
  • Cloud-native operating models
  • Cyber security and data privacy
  • Web3, Blockchain, and decentralised technologies
  • Platform economics and ecosystem orchestration
• Experience of a mid-level operational role in at least one TMT organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business
• Previous consulting experience, whether as an independent advisor or in‑house
• Experience of use of AI/ Automation to accelerate key operational processes and/or optimise ways of working in one of the TMT sectors

You’ll be based in London with hybrid working.

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