Senior Consultant, Media, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology

Company: HM Revenue & Customs (HMRC)
Apply for the Senior Consultant, Media, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology
Location: London
Job Description:

Connect to your Industry

Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help a diverse range of organisations undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply.

Connect to your opportunity

In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings. In the TMT sector it is no different – we have spent many years working with the largest telco, media and tech clients in the UK and globally, supporting them with some of their greatest challenges that can range from fundamental re‑imagination of the operating model for rolling out and selling fibre, to transforming the way media companies handle their content supply chains end‑to‑end.

Your role will include:

  • Supporting the design and delivery of operating models and identifying areas of innovation/operational improvement within existing operating models
  • Supporting the assessment of processes, identifying and quantifying inefficiencies and contributing ideas for improvement
  • Supporting the development of business cases in collaboration with senior team members, and helping to analyse information and generate outputs
  • Supporting research and helping to analyse large qualitative and quantitative data sets to shape insights and recommendations
  • Supporting the use of emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation
  • Managing relationships with pier‑level stakeholder groups
  • Supporting small project teams, workstreams and components of engagements
  • Organising inputs to contribute to the logical flow of deliverables

Connect to your skills and professional experience

We are looking for people who embrace change and bring us greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other. For impact with our media clients, we look for experience in a junior/mid‑level operational role in at least one media organisation (employee or consultant/contractor) demonstrating knowledge of the overall operating model of that business.

For example:

  • Modernisation of content supply chains
  • Data‑driven personalisation and audience engagement
  • Subscription and advertising platform innovation
  • New content formats and experiences (AR/VR/Metaverse)
  • Intellectual property and digital rights management
  • Royalty management
  • Content and intellectual property distribution
  • Broadcasting and streaming enablement
  • Production and post‑production enablement

Desirable experience

  • Experience of use of AI/automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors
  • Previous consulting experience, whether as an independent advisor or in‑house
  • Depth of knowledge of the operational dynamics and industry trends across media

Working location

You’ll be based in London with hybrid working. Depending on the requirements of your role, you may work in your local office, virtual collaboration spaces, client sites and remotely. The specific working requirements that may apply for your role will be clarified by your recruiter.

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Posted: May 27th, 2026