A Day in the Life
Medtronic’s Enterprise Accounts & Integrated Health Solutions (EA&IHS) focuses on transforming healthcare through long‑term partnerships that go beyond devices—bringing together services, solutions, digital tools, and data. Within this space, the Senior Manager, Market & Customer Intelligence plays an important role in turning strategy into action. In this role you will lead and scale a high‑impact intelligence program across Medtronic EurAsia, transforming market and customer insights into actionable, decision‑ready intelligence, embedding a unified capability across countries and functions. The position offers strong visibility and impact on customer engagement, portfolio decisions, and regional strategy. This is a remote role, but you must be willing to travel across the Western Europe region 20–30% of the time.
Responsibilities
- Lead and own the Market & Customer Intelligence Program, translating pilot learnings into a scalable operating model and governance framework
- Drive the 12–18‑month rollout roadmap across functions, countries, and use cases
- Run monthly, quarterly, and annual intelligence cycles, synthesizing inputs into clear, actionable insights
- Integrate signals from multiple sources into coherent, decision‑ready narratives
- Ensure high‑quality standards, consistency of frameworks, and relevance to business decisions
- Drive adoption across teams through enablement, support, and stakeholder engagement
- Track KPIs, identify gaps, and continuously improve processes to establish the capability as a trusted enterprise asset
Required Knowledge and Experience
- Advanced degree in business, healthcare, economics, engineering, or a related field
- Significant experience in strategy, intelligence, consulting, commercial operations, or healthcare transformation
- Proven track record of leading large, cross‑functional and multi‑country programs
- Strong understanding of AI‑driven analytics, machine learning concepts, and data management principles (e.g., data lakes/warehouses)
- Excellent strategic thinking, with the ability to translate business needs into AI‑enabled solutions and clear, structured insights
- Strong stakeholder management skills, with experience influencing senior leaders and scaling initiatives from pilot to business‑as‑usual; fluent in English (additional languages are a plus)
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package. We recognize their contributions and they share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Pay range: Germany: 108,000.00 EUR – 162,000.00 EUR; Ireland: 103,680.00 EUR – 155,520.00 EUR; Italy: 83,200.00 EUR – 124,800.00 EUR; Netherlands: 108,000.00 EUR – 162,000.00 EUR; Portugal: 66,400.00 EUR – 99,600.00 EUR; Spain: 79,200.00 EUR – 118,800.00 EUR; United Kingdom: 86,160.00 GBP – 129,240.00 GBP.
This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP).
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