Quality Assurance Officer
Waverley Court
Salary: £47,639 – £56,392
Hours: 36 per week
Position Overview
We are looking for a motivated, enthusiastic and detail‑oriented Quality Assurance Officer to join a small team that provides quality assurance and improvement support to managers in Children’s Services, Justice Services and the Health and Social Care Partnership. The postholder will ensure services meet regulatory/practice standards and legal requirements, drive improvement in service delivery and care quality, audit case records, analyse performance data and evaluate the effectiveness of interventions.
Responsibilities
- Ensure services meet regulatory/practice standards and legal requirements.
- Audit case records and confirm compliance.
- Analyse performance data to identify improvement opportunities.
- Evaluate the effectiveness of interventions.
- Drive continuous improvement in service delivery and care quality.
Benefits
- Make a difference – your work will directly improve services for individuals and families.
- Supportive and inclusive team – work in a collaborative and professional environment with like‑minded colleagues.
- Career development – gain valuable experience in quality assurance, governance and compliance.
- Flexible working options.
Equal Opportunities & EEO Statement
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care‑experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently under‑represented. All applicants will be considered fairly based on skills and experience. Disabled and care‑experienced applicants who meet the minimum job criteria will be guaranteed an interview.
Pre‑Employment Checks
This position is subject to a Standard Disclosure check. Where an individual has spent a continuous period of 3 months or more out of the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre‑employment checks being deemed satisfactory.
Contact Information
For further information on this role, please contact scott.mccallum@edinburgh.gov.uk
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